Fatal error protocol version

When I try to archive one of my e-mails (the others e-mails does’t have any problem) i receive the following message: " Fatal error ‘Protocol Version’ has been reported by the remote conection end"

Until two days ago everything was fine, perhaps the problem is a window’s unpdate?

How can i fix it?

Thank you in avance

Hi @simoandrew,

states that the remote mail server gave this error.
What kind of mailbox/provider is this?
Do you have any more information for us to share where you are archiving from?

1 Like