Article: Upgrading MailStore Home to version 13

IMPORTANT: First, make a backup of your data!

You should always have a current and valid backup of your archive!


Instructions:
If MailStore Home is already installed, you have two options to do the upgrade:

You might be able to start the upgrade process within MailStore Home and follow the instructions:

  1. Simply visit the “Dashboard” and check if the Download and Install link is available:
    msh-v13-upgrade-screen-en

  2. Once downloaded, follow the upgrade process as outlined below.
    2020-02-05-EN2%20Downloading

  3. First you will be presented with the License Agreement and Privacy Policy screen:
    2020-02-05-EN3%20Terms

  4. Once accepted, the update will be started (you see a progress window), and a finish screen will show once all is done. Finally, click: Finish
    2020-02-05-EN4%20MSH%20Portable%20Update%20Done


Or you download the installer from the website and do a manual installation:

  1. Run the setup, read carefully the license agreement and privacy policy, and if in agreement, continue the installation by clicking Next
    2019-04-10-MSH%20EN%2001%20Install%20v12

  2. You will be prompted to select the installation location: MailStore Home can be installed on this computer or on removable media as a portable version. Select and click Install
    2019-04-10-MSH%20EN%2002%20Install%20v12

  3. Once the setup is complete, click on Finish
    2019-04-10-MSH%20EN%2003%20Install%20v12

  4. MailStore Home may ask you to upgrade the archive database and related files. Press OK if you agree, but remember to have a backup of your data before you do the upgrade.
    2019-04-10-MSH%20EN%2004%20Install%20v12

  5. After successfully upgrading you can close the confirmation window.
    2019-04-10-MSH%20EN%2005a%20Install%20v12

  6. Finally, you can choose to let MailStore Home search for updates automatically, and allow to submit anonymous usage data for future product improvements.
    2019-04-10-MSH%20EN%2005a%20Upgrade%20v12

  7. Click Finish and you are ready to work with the new MailStore Home version.

Further Reading and Information

  • Product Version: MailStore Home Version 12 and up
  • :globe_with_meridians: MailStore Home Help - Backup and Restore
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